Semblance Privacy Policy

Effective date: June 5, 2026

Semblance helps users create cosmetic before-and-after previews from photos they choose to provide. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Photos and generated results. We process photos you upload or take in the app, along with generated before-and-after results, so we can create and display your selected looks.
• Account and app identifiers. Semblance uses an anonymous Supabase account identifier, an app install/device identifier, authentication tokens, and related security metadata to operate paid access, credits, rate limits, recovery, and account deletion.
• Onboarding and app preferences. We may store your first name, selected gender presentation for the home screen, selected procedure, selected intensity, and similar app settings.
• Purchase and credit information. We receive subscription and credit-pack purchase information from Apple and RevenueCat, including product identifiers, entitlement status, renewal status, and credit grants. We do not receive your full payment card number.
• Usage, analytics, and attribution information. We collect limited app interaction, purchase, restore, install attribution, device, and product interaction data through AppsFlyer and app logs to understand performance, attribution, and reliability.
• Support information. If you contact us, we collect the information you send, such as your email address and message content.

How We Use Information

• To create and display cosmetic preview results.
• To provide paid subscriptions, credit packs, purchase restoration, and credit balances.
• To recover in-progress generations and diagnose failed generations.
• To protect the app from abuse, fraud, rate-limit bypasses, and unauthorized generation spend.
• To provide customer support and process account or photo deletion requests.
• To measure app performance, subscription conversion, advertising attribution, and product reliability.

Photos and AI Processing

When you request a generated result, Semblance sends the selected photo and procedure instructions to our backend and to third-party image generation providers that process the request on our behalf. We use these providers to create the result you requested. Semblance does not sell your photos and does not use your photos to train our own AI models.

Storage and Retention

Generated looks saved to your Library are stored on your device until you delete them or delete the app. Server-side generation inputs, outputs, and processing records are retained only as needed to process, recover, secure, and troubleshoot generations, and are subject to automatic cleanup. Purchase, entitlement, credit, and security records may be retained while your account exists and as needed for legal, fraud-prevention, accounting, and App Store requirements.

If you upload a photo during onboarding but do not complete purchase, Semblance stores that pending photo only temporarily on your device so the onboarding flow can continue. It is cleared when abandoned or replaced.

Sharing With Service Providers

We share information with service providers only as needed to operate Semblance. These providers may include Supabase for authentication, database, and storage; RevenueCat and Apple for purchases and subscriptions; AppsFlyer for analytics and attribution; image generation providers such as WaveSpeed or KIE for generating results; and infrastructure providers that host the app backend.

Advertising and Tracking

Semblance uses AppsFlyer for attribution and purchase analytics. Semblance does not request Apple's App Tracking Transparency permission and does not use the IDFA in the current app version. Attribution may use Apple SKAdNetwork and other privacy-preserving or aggregated methods. We do not sell personal information.

Your Choices

• Delete photos. You can delete stored photos and generated results from the app's Settings or You screen.
• Delete account. You can request account deletion from the app. This removes your Semblance account data, saved generation records, and stored generation files, and may forfeit unused credits tied to that account. We may retain minimal purchase, credit ledger, fraud-prevention, and legal records as required to support purchase restoration, prevent duplicate grants, and meet accounting or App Store obligations. Apple manages subscription billing separately, so you must cancel subscriptions through Apple if you do not want future renewals.
• Photo permissions. You can change Camera and Photos permissions in iOS Settings.
• Subscriptions. You can manage or cancel subscriptions through your Apple account subscription settings.

Children

Semblance is not intended for anyone under 18, and we do not knowingly collect personal information from anyone under 18.

Security

We use technical and organizational measures designed to protect information, including authenticated backend requests, server-side credit enforcement, limited access tokens for generation files, and deletion controls. No system can be guaranteed to be perfectly secure.

Changes to This Policy

We may update this Privacy Policy as Semblance changes. If we make material changes, we will update the effective date and, when appropriate, provide notice in the app or through the App Store listing.

Contact

If you have questions or requests, contact us at contact@semblance-app.com.